Items purchased online can be returned for refund or exchange within 30 days from the date the shipment is received. Shipping fees are non-refundable. Returned products must be in brand new condition as originally received.
Please send an email to firstname.lastname@example.org with any comments or concerns before returning your items. Cutting Edge Cutlery Co. will not accept any returns without Return Authorization acknowledgement.
After 30 days from the delivery date of your online order, all warranty related issues are dealt with directly through the applicable manufacturer. If you should have any questions or concerns in regard to a warranty related issue for products that are purchased online, please contact us to receive instructions for manufacturer warranty procedures.
The following items cannot be returned: Wearable Products (Helmets, Gloves, etc…), Personal Grooming Products (Straight Razors, Nail Clippers, etc…), Consumable Products (Compounds, Oils, Batteries, etc…), Sharpening Tools (Stones, Rods, etc…) that are used and/or have been removed from the original packaging, Physically Damaged Items.